Garmin Connect Issues - FIXED

2/13/2015

update: this problem is fixed in Sportablet 7.8 / Uploader for Garmin 6.8. I've just pushed those versions to Google Play, so it may take a few hours for you guys to get them.

Yesterday the guys at Garmin Connect made some changes to their website. My app uses an "unofficial" integration, as access to the official Garmin API would require a 100x increase in sales to be economically sensible. Their update broke my integration.

I'm working on that. There were basically 4 issues to solve, and I've basically solved them all. I need more time to test the new version thoroughly.

- Please follow sportablet on facebook or twitter, or subscribe to the rss feed on this blog, or visit this blog periodically. I'm just one - I can either answer your emails or work on the app.

- If you send me an email, and while you're at it you ask me other questions about the app, please understand it's not the right time. I'm getting way too many emails when GC breaks down. Get in touch later on, thanks.

- Yeap, downrating the app in google play won't help a bit :-)

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21 Comments

lensgrinder57@gmail.com

2/13/2015 08:40:46

Thanks for the reply, good luck.

Gotiniens

2/13/2015 10:45:20

The ANT+ services are also updated, please check if the new version also works with them.

Kristian

2/13/2015 13:54:46

Thanks Carlo - export to Garmin Connect is working again perfectly fine !
The latest ANT+ services also seems to work fine with your updated version.

Pieter Hoeks

2/14/2015 07:12:53

Thanks for your quick reaction.

Richard

2/14/2015 18:31:30

Great job Carlo, thanks for working hard to resolve this so quickly.

Ulf

2/16/2015 02:50:31

Uploader for Garmin stopped receiving from my 910xt last week. DOnt know its from updated uploader app or ant+ services app. Reinstalled all apps without success. even tried earlier versions of uploader (6.7) which doesnt work either

Vitaly

2/19/2015 03:59:56

Hi, it worked on my Nexus 5 with internal Ant+ enabled via the Ant+ enabler. But it looks like the update broke things. Now the process gets stuck after 'Enabling ANT' and 'ANT enabled'. Nothing happens after that.

carlo pescio

2/19/2015 04:35:33

guys, I have moved the discussion about dynastream / ant+ here:

http://www.sportablet.com/blog/dynastream-service-ant-issues

please don't mix stuff here.

Travis

2/22/2015 20:31:25

For some reason I am unable to download the update. Tried uninstalling the original app and reinstalling. Still to now avail. Any tips anyone?

carlo pescio

2/26/2015 06:53:43

Not without more info. Do you get any error code from google play? Is the error about my app or the dynastream service (that you should downgrade, not upgrade)?

Travis

2/28/2015 17:48:00

I had to clear the Google Play cache. Once that was done it downloaded and worked as before. Thank you for the update!!

Trezzy

2/26/2015 11:13:35

Great update - no more "communication error"! Thanks!

Christian

3/2/2015 07:09:16

A short question... Will the already downloaded activities remain on the mobile or will they be deleted when updating the app?

Thx for a short answer!

carlo pescio

3/3/2015 08:59:01

if you update through google play as usual, all data is preserved.

Philippe

11/21/2015 23:01:14

Hi Carlo! I'm using your App for the first time. I can upload my activities from a 920xt onto my Samsung Galaxy S5 but I can't export them to Garmin Connect. I always get a connection error message. I might have missed a post but actually I can't find any solution. Any Idea ?

carlo

11/26/2015 16:04:45

most common errors:
- using the wrong id/pwd. Remember that the id/pwd for the garmin mobile app (if you're using it) are not necessarily the same that you use for garmin connect. My app needs those for garmin connect.
- leaving extra spaces in the id / pwd.

If that's not your case, I need to see a transfer log. See the answers page for details on how to send one.

Paul Brindle

2/19/2017 12:57:02

We are back in business thanks Carlo

Gerard Habib

9/17/2017 16:57:06

Hi Carlo,

1st thank you for the help with this app in allowing us to upload activities even when we not at the computer.

2. I am having Communication errors when I try upload from the ST Uploader to garmin Connect, was there possibly a update that is causing this???

it was working perfect then stopped a few days back

Carlo Pescio

9/18/2017 13:51:46

please see http://www.sportablet.com/blog/random-problems-with-garmin-connect for an update on this issue (not a solution yet).

Ronen Haviv

10/14/2018 19:58:25

Hello Cario
it's already 3 weeks that the ST uploader cannot sync with Garmin connect (error masage)
i can download the activities but cannot teansfer them to garmin connect.

Carlo Pescio

10/14/2018 21:59:33

the app has been updated recently to reflect changes in garmin connect, but these are from a few days ago. Anyway make sure you're using version 8.7.

If you haven't been able to upload for a while, it's more likely that you haven't given garmin your consent, following GDPR. See http://www.sportablet.com/blog/accept-garmin-connect-policy-to-keep-uploading-data

I usually notify people using facebook and twitter when these things happens, so make sure you follow sportablet on one of those.

About me

I'm a decent runner, ex mountain biker, and a good swimmer. I created Sportablet to squeeze a little more fun out of my Forerunner.

In my everyday life, I design software-intensive systems at different scales, using a number of paradigms, languages and technologies.
You can read some of my thoughts at carlopescio.com