Garmin Connect issues solved...

9/16/2016

The recent change in Garmin Connect required some changes in my apps as well. Sportablet 9.2 and the Uploader for Garmin 8.2 should work just fine until the good guys at garmin deem necessary to break things again :-).

Remember: as part of this change, garmin has adopted more stringent policies on passwords. So first check if you need to update yours by logging in through a browser (not the Garmin Connect app - your garmin web account and your account on the garmin app, if you have it, do not necessarily share the same password). If an update is required, go trough with it and then update the password in my app as well. Note: if you auto-login into connect because of saved preferences, I suggest that you first log out of connect and then log in manually, otherwise you won't be asked for a new password.

As usual, this is the time when I invite you guys to follow the sportablet account on twitter or facebook (links here on the right). There is no marketing going on there. I use those channels only to inform you of important stuff (updates, issues, etc.)

9 Comments

Michael Mastroserio

9/16/2016 21:25:40

Hey Carlo,

great Work again, trank you very much!

Tom

9/18/2016 15:37:16

Another data point reporting -- update fixed problem. Samsung S7 Edge on Sprint.

chris

9/27/2016 12:43:57

hi. couple of questions (great app btw).

. can I upload manually into sportablet (had a period when my garmin was not working)

. how do I get the updates for the app?

many thanks

Carlo Pescio

10/5/2016 15:41:54

if you mean adding manually things like "10km run" then no, you can't. You can manually import fit/gpx/tcx files, but I suppose that's not your case.

updates: same way as any other app you got from google play. depending on how you set your android devices, updates will be automatically downloades, or you'll get a notification from google play and you'll have to confirm the update manually.

Tor Olav Eikrem

10/24/2016 12:27:06

Great follow up on review on Google Play Store. The app worked fine, I only had to reset my password on Garmin to be able to upload again.

Thanks Carlo!

Ulhas

11/7/2016 17:19:41

Thanks. Can now export. Just needed to reset Garmin connect password

Paul

1/11/2017 06:15:20

Not sure what's causing this issue, but with my 910XT, it gets stuck in this cycle:

Failing data transfer. Just got the app. Seems great, but not sure why it is failing.

Thx,

tablet model: MMB29M.G900AUCS4DPH4
os: 6.0.1
device not found
forcing ANT+ scan
T app version: 8.2
T debug: false
T build: MSM8974 / G900AUCS4DPH4 / samsung / armeabi-v7a / armeabi / klteatt / MMB29M.G900AUCS4DPH4 / samsung/klteuc/klteatt:6.0.1/MMB29M/G900AUCS4DPH4:user/release-keys / qcom / SWHD4023 / MMB29M / samsung / SAMSUNG-SM-G900A / klteuc / 47e8eb6a / release-keys / user
T data: DISCONNECTED
T wifi: DISCONNECTED
T Manager is: android.hardware.usb.UsbManager@6a2c497
T Devices are: {}
T opening db
T begincommit
T endcommit
T opening db
T antServiceListener: onServiceConnected
W !S1 - def1 claim interface
T statusReceiver: onReceive com.dsi.ant.intent.action.ANT_ENABLING
T Enabling ANT
Enabling ANT
T statusReceiver: onReceive com.dsi.ant.intent.action.ANT_ENABLING
T Enabling ANT
Enabling ANT
W Claim Interface - now
W tryClaimingInterface deferred - DETEF
T statusReceiver: onReceive com.dsi.ant.intent.action.ANT_ENABLED
T ANT enabled
ANT enabled
W Claim Interface - now
W tryClaimingInterface
W Recv claim: false
W requestForceClaimInterface
T statusReceiver: onReceive com.dsi.ant.intent.action.ANT_INTERFACE_CLAIMED_ACTION
W tryClaimingInterface
W Recv claim: true
W antEnabled: true
T Got ANT interface - give it time to synch
Got ANT interface - give it time to synch
T ANT Interface claimed (1)
ANT Interface claimed (1)
T ANT Interface claimed (2)
ANT Interface claimed (2)
T Ready - give it time to synch
Ready - give it time to synch
T Started receiving Ant RxMessages
T wave
T power boost: true
T other rx
T message received - requesting device number
T device number received: 27804
T client state: 0
T setting channel period
setting channel period
T setPeriod 4; using periodIndex = 4
T other rx
T client state: 0
T try linking - freq: 3
try linking - freq: 3
T freq: 3 period: 8192
T client state: 0
T try linking - freq: 3
try linking - freq: 3
T freq: 3 period: 8192
T processTxCompleted
T move to freq: 3
T other rx
T Rx failed
T processRxFail
W rx fail in TryLinking
T client state: 1
T getting serial number
getting serial number
T reqSN
T processTxCompleted
T client state: 1
T processTxCompleted
T retrieving pairing key -397710180
T key found
T sending authorization key
sending authorization key
T reqPairing
T client state: 1
T other rx
T processTxCompleted
T Entering transport from SendKey
T authenticated
authenticated
T requesting product data
requesting product data
T other rx
T processTxCompleted
T client state: 3
T ack in state 3, postponed
T storing device
T 1328
T 320
T Forerunner 910XT Software Version 3.20
VERBMAP
VERSMAP

T device already in db
T retrying postponed ack
T ack in state 3, postponed
T retrying postponed ack
T ack state: ReceiveProduct
T other rx
T processTxCompleted
T unsupported packet 248
T ack state: ReceiveProduct
T other rx
T processTxCompleted
T client state: 3
T remapping 1018 to 304
T ack in state 3, postponed
T P0
L1
A10
A903
A918
D918
A1015
T1
A100
D110
A201
D202
D110
D210
A302
D311
D1018
A500
D501
A600
D600
A601
D601
A700
D700
A800
D800
A801
D801
A902
A907
D907
D908
D909
D910
A906
D1015
A1000
D1009
A1017
D1008
A1003
D1003
A1016
D1016
A1005
D1005
A1018
D1006
A1007
D1007
A1008
D1012
A1009
D1013
A1013
D1014
A1014
D1017

T retrying postponed ack
T ack in state 3, postponed
T retrying postponed ack
T ack state: ReceiveDirectory
T other rx
T processTxCompleted
T client state: 3
T client state: 3
T client state: 3
T client state: 3
T client state: 3
T client state: 3
T client state: 3
T requesting directory
requesting directory
T req dir chunk
T ack in state 3, postponed
T retrying postponed ack
T ack in state 3, postponed
T other rx
T processTxCompleted
T dir version: 1
T time format: 0
T found: 22 files
T found: 8 activities
found: 8 activities
T 3 new activities
3 new activities
T chunk size: 32768
reading activity 1
T req file chunk
T retrying postponed ack
T ack state: ReceiveFiles
T other rx
T processTxCompleted
T client state: 3
T other rx
T processTxCompleted
T req file chunk
T client state: 3
T other rx
T processTxCompleted
T req file chunk
T other rx
T processTxCompleted
T req file chunk
T other rx
T processTxCompleted
T req file chunk
T other rx
T processTxCompleted
T req file chunk
T other rx
T processTxCompleted
T req file chunk
T other rx
T processTxCompleted
T req file chunk
T other rx
T processTxCompleted
W data size mismatch
T file transfer failed - retry
file transfer failed - retry
W file chunk transfer failed - retry
T req file chunk
T other rx
T other rx
T processTxCompleted
W data size mismatch
T file transfer failed - retry
file transfer failed - retry
W file chunk transfer failed - retry
T req file chunk
T other rx
T other rx
T processTxCompleted
W data size mismatch
T file transfer failed - retry
file transfer failed - retry
W file chunk transfer failed - retry
T req file ch

Carlo Pescio

1/14/2017 19:01:05

ok, this is totally the wrong post as it's about issues with garmin connect not with the 910, but anyway. There is a weird thing in your log, which I've seen only once (and still waiting for details on that case), that is this line:

---------
W data size mismatch
---------

which at some point is messing up the entire transfer. Basically what it means is that the app expected a packet of data with a certain size (defined by a standard) but got a different size.

Does your watch work properly when you use a PC and the garmin software instead of my app?

Paul

1/14/2017 20:26:58

Apologies. Actually started with a Garmin Connect issue I was having and then found your app.

The app downloaded sole but not all of the activities. Garmin Connect just gave me an error.

Garmin Connect issues solved...

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